Shipping Policy for Sparynaapo

Effective Date: December 30, 2024

At Sparynaapo, we aim to provide a smooth and timely delivery experience for all of our customers. This Shipping Policy outlines the shipping process for orders placed on Sparynaapo.com. By placing an order, you agree to the terms and conditions outlined in this policy.

1. Shipping Methods and Delivery Time

We offer various shipping options to suit your needs. Shipping times and costs depend on the delivery method selected and your location. The following is a general overview of our shipping methods:

  • Standard Shipping: Typically delivered within 5-7 business days (domestic orders).
  • Expedited Shipping: Typically delivered within 2-3 business days (domestic orders).
  • International Shipping: Delivery times vary depending on the destination, typically ranging from 7-14 business days.

All shipping times are estimates, and while we strive to meet these timelines, delays may occur due to factors beyond our control (e.g., weather, holidays, carrier delays).

2. Shipping Costs

Shipping costs are calculated at checkout and are based on the delivery method selected and your shipping address. You will be able to view the total shipping charges before completing your purchase.

For international orders, additional customs duties, taxes, and import charges may apply. These fees are the responsibility of the customer and are not included in the shipping costs at checkout.

3. Order Processing

Once you place an order on Sparynaapo.com, we will process it as quickly as possible. Orders are typically processed within 1-2 business days, excluding weekends and holidays. You will receive an email confirmation once your order is successfully processed and another email with tracking information when it ships.

4. Shipping Restrictions

We currently ship to most locations globally, but there are some restrictions on shipping to certain countries or regions due to logistical or regulatory reasons. If we are unable to fulfill your order due to shipping restrictions, we will notify you promptly and offer a full refund or an alternative solution.

5. Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status and location of your package. Please note that it may take up to 24 hours for tracking information to appear in the carrier’s system after your order has been shipped.

6. Lost or Damaged Shipments

Sparynaapo takes great care in packaging and shipping your order to ensure it arrives safely. If your package is lost or damaged during transit, please contact our customer service team immediately at info@sparynaapo.com or call (203) 245-8664. We will assist you in filing a claim with the carrier and resolving the issue.

Please retain all packaging and documents for any claims related to lost or damaged items.

7. International Shipping

We offer international shipping to select countries. When placing an international order, please be aware that:

  • Customs duties, taxes, and import fees are the responsibility of the customer and are not included in the shipping charges at checkout.
  • The delivery time for international shipments may vary based on the destination country and customs processing.
  • You may be subject to customs inspections, which could delay the delivery of your order.

For more information about international shipping, please contact us at info@sparynaapo.com.

8. Shipping Address

Please ensure that the shipping address provided during checkout is correct. Sparynaapo is not responsible for lost or delayed packages due to incorrect or incomplete address information. If you realize that your shipping address is incorrect after placing the order, please contact us as soon as possible so we can update it before the package is shipped.

9. Free Shipping

From time to time, Sparynaapo may offer promotional free shipping on select orders. To qualify for free shipping, the order must meet the terms and conditions outlined in the promotion. Free shipping is only applicable to domestic orders unless otherwise stated.

10. Contact Us

If you have any questions or concerns regarding shipping, please feel free to contact our customer support team at:

Email: info@sparynaapo.com
Phone: (203) 245-8664
Address: 6 Fence Creek Dr, Madison, Connecticut
Website: sparynaapo.com

Thank you for choosing Sparynaapo for your luxury footwear needs. We are committed to delivering your products safely and efficiently.