Return Policy for Sparynaapo

Effective Date: December 30, 2024

Thank you for shopping with Sparynaapo! We strive to provide a seamless and enjoyable shopping experience for all our customers. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return policy to ensure your satisfaction.

Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

  • The item must be in new, unused, and unworn condition.
  • The item must be returned within 30 days from the date of purchase.
  • The original packaging and all tags must be intact.
  • Proof of purchase (receipt, order confirmation, or invoice) must be provided.

Non-Returnable Items

The following items are not eligible for return:

  • Sale or discounted items
  • Customized or personalized products
  • Gift cards
  • Items damaged due to wear and tear or misuse

Return Process

To initiate a return, please follow these steps:

  1. Contact Customer Service: Reach out to our customer service team via email at info@sparynaapo.com or call us at (203) 245-8664.

  2. Return Authorization: Our team will provide you with a Return Authorization Number (RAN) and detailed return instructions.

  3. Ship the Item: Once you have received your RAN, pack the item securely and ship it back to us. The return address is: Sparynaapo Returns 6 Fence Creek Dr, Madison, Connecticut

    Please note: Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

  4. Processing the Refund: After we receive and inspect the returned item, we will process your refund or exchange within 7 business days. Refunds will be issued to the original payment method.

Exchanges

If you wish to exchange your item for a different size, color, or style, please contact our customer service team for assistance. We will help you with the exchange process and ensure that you receive the correct product.

Defective or Damaged Items

If you receive a defective or damaged item, please notify us immediately via email or phone. We will gladly offer a replacement or a full refund. Please include pictures of the damaged product along with your order details to expedite the process.

Refunds

Refunds will be issued to the original method of payment. Please allow 7-10 business days for the refund to reflect in your account, depending on your payment provider.

Contact Us

If you have any questions or concerns regarding our return policy, feel free to reach out to us:

Thank you for choosing Sparynaapo. We are committed to ensuring that your shopping experience is nothing short of excellent!

Sales Policy for Sparynaapo

Effective Date: December 30, 2024

Welcome to Sparynaapo, your destination for high-quality footwear! By shopping with us, you agree to the following terms and conditions, which govern your use of our website and purchase of products. Please take a moment to read and understand our sales policy.

Product Availability

Sparynaapo strives to ensure that all products listed on our website are available for purchase. However, due to high demand or other circumstances, some items may be temporarily out of stock. We reserve the right to limit quantities or discontinue products at any time without prior notice.

Pricing and Payment

  • All prices listed on our website are in U.S. dollars and are subject to change without notice.
  • Payments are accepted via credit card, debit card, PayPal, or other methods indicated during checkout.
  • By completing a purchase, you authorize Sparynaapo to charge the total amount to your selected payment method.

Order Processing and Shipping

  • Once your order is placed, you will receive an order confirmation email with the details of your purchase.
  • We aim to process and ship orders within 2-3 business days. Shipping times may vary based on your location and the shipping method chosen.
  • You will receive a tracking number once your order has been shipped, allowing you to monitor its progress.

Sales Taxes

Sales tax will be applied to your order based on your shipping address, in accordance with state and local tax regulations. The applicable tax will be clearly stated at checkout.

International Shipping

At this time, Sparynaapo only ships to addresses within the United States. We do not offer international shipping at this moment.

Order Cancellations

If you wish to cancel your order, please contact our customer service team immediately. Orders can only be canceled before they have been shipped. Once an order has been processed for shipping, it cannot be canceled.

Returns and Exchanges

We offer a flexible return and exchange policy, allowing you to return unused, unworn, and undamaged items within 30 days of purchase. For more details on how to return or exchange an item, please refer to our Return Policy.

Privacy and Security

At Sparynaapo, we take your privacy seriously. All personal information provided during your order process will be kept confidential and used solely for processing and shipping your order. We employ secure encryption technology to protect your payment information.

Customer Support

For any inquiries, concerns, or assistance, feel free to reach out to us:

We are committed to providing you with excellent customer service and high-quality products. Thank you for choosing Sparynaapo for your footwear needs!